Booking Information

Prices include applicable taxes and are payable online with Visa or Mastercard. Our fees cover program delivery and staffing costs. For the safety and enjoyment of all visitors, each organizer is responsible for the appropriate behaviour of their group. Please ensure that supervisors remain with the group at all times.

Please see the In-person Tours & Programs page to find descriptions of bookable programs.

Group Size Notice

Maximum group size is capped at 30 participants to ensure a high-quality, interactive experience. Additional adult chaperones can accompany groups at a $10/person rate with flexibility on a case-by-case basis.

Given this limited capacity, educators can opt for a double session. While one half of the group engages with the program, the other half can explore the museum with amazing self-guided activities found under our educator resources, see a full dinosaur skeleton, touch real fossils, and much more! Each half of the group will then have the chance to swap.

There is no charge for Educational Assistants (Aides) or Caregivers assigned to support a student(s) or participant(s), regardless of group size.

Program Times

Museum-led programs are available Monday to Friday at the following times: 10:15 am and 12:45 pm

Self-led programs are available Monday to Friday at the following times: 11:30 am, 2:00 pm, 3:00 pm, and 4:00 pm

Please see the program availability calendar before booking. For museum-led programs, it is highly encouraged to make time before or after your booking to explore the museum fully. 

For self-led programs, booking your visit with us in advance allows us to better coordinate the use of our gallery space by different groups, and schedule staff accordingly. This does not guarantee your group will have sole use of the gallery or any facilitation by staff. However, booking self-led visits is greatly appreciated by the PME team, specifically for groups of 15 or more!

Payment and Booking Confirmation

The PME uses an online booking and payment system.

Please use our online bookings form to request a time and date for your program booking. Please note: 

• ALL booking requests must go through this form.
• Filling out the form is not confirmation of your booking.
• Booking requests must be made at least 2 weeks in advance.
• One class or group per booking; if you require more than one booking please submit a new form for each request.
• Additional fees may apply for special requests.

Once your booking request has been received, our Teaching and Learning Manager will contact you by email to confirm date, group size, and cost. Due to the high volume of incoming requests, responses may require up to five days.

Once we confirm the details, including availability for your preferred date and time, you will receive a booking invoice and be directed to our online payment site to complete your payment. Please note your invoice number when using our online payment site.

Upon receiving your payment, we will confirm your booking. All schedule changes made after this point will incur a $20.00 rescheduling fee. 

All booked programs are expected to be paid in full at least 48 hours before the start of your booking. Bookings not paid prior to the scheduled program will be automatically cancelled.

We offer free bookings for Indigenous groups, including First Nations, Métis, and Inuit groups, Indigenous community programs and educational initiatives. 

We understand that some schools and community organizations may be facing socioeconomic barriers to accessing programming at the PME. If the cost of programming is a barrier to you, please include this information in the booking form— we would be happy to work out a reduced rate or payment structure that accommodates your needs.

Cancellations/Reschedules

All booking cancellations must be made two weeks prior to your scheduled visit. Cancellations made within two weeks of a scheduled booking will incur a $30.00 cancellation fee, payable by Visa or Mastercard. Refunds will be issued through our online payment system, and may take up to 15 days to process.

On extremely rare occasions, the Pacific Museum of Earth may need to cancel programs due to unforeseen circumstances (e.g. staffing issues). In the event of a program cancellation, we will contact the group leader as soon as possible, and offer alternatives if available.

Booking confirmation

Please ensure that your booking has been confirmed and paid in full. All schedule changes made after the point of booking confirmation will incur a $20.00 rescheduling fee.

Getting to the Museum 

Public transportation is a great way to get to the Pacific Museum of Earth – visit TransLink for the most up-to-date information about specific bus routes and schedules. School buses can drop groups off on West Mall between the West Parkade and the walkway to the Earth Sciences Building.

For more information, see the following links for parking information, road closures and a general map of campus. Getting to the Museum; UBC Parking; Wayfinding at UBC; UBC Road Closures

Contact information

TBD | Teaching & Learning Manager
Phone: 604-822-6992
Email: pmebookings@eoas.ubc.ca

Arrival time and meeting location

To ensure a timely start to your museum-led program or tour, please arrive at the museum fifteen minutes before your scheduled booking. A Museum Interpreter will meet your group in the PME’s Main Gallery, located in the Earth and Ocean Sciences Main Building (6339 Stores Rd.).

The Main Gallery is located behind the Earth Sciences Building (2207 Main Mall) and is marked by a neon ‘e’ sign and a bronze Earth sphere.

Food & Drink

Food, gum, and drinks are not permitted in the museum at any time. There is a large outdoor courtyard directly adjacent to the museum as well as seating located in the Earth Sciences Building, which can accommodate large groups. 

Belongings

There is limited space available to groups to store jackets and backpacks. Please pack lightly when visiting the museum. We recommend that visitors leave valuables at home as the Pacific Museum of Earth is not responsible for lost or stolen belongings.

Photography

Flash photography is not permitted in the museum.